Our address
Smith Tower
6550 Fannin, Suite 2201
Houston, TX 77030
MAP

Tel. (713) 797-9498
Fax (713) 797-0661

Office hours
The office is open for appointments:
Monda y -Thursday: 9:00 am to 4:30 pm
Friday: 9:00 to 12:00

Scheduling appointments
It usually takes a few days to get an appointment time exactly when you would like it. We do everything we can to maintain our schedule in a timely fashion. We would certainly appreciate your being in time for scheduled appointments. Cancellation must be made 24 hours in advance.
You pay a major role in helping us to stay on schedule. If you are running late, please phone before you come, as we may ask you to reschedule your appointment so that our other patients are not inconvenienced. Late patients can be seen on a “time available basis”.
We do our best to stay on schedule, but emergencies may sometimes cause unexpected delays.
New patients, please arrive 15 minutes prior your appointment time so that we may obtain your billing information.
At each visit, please bring your insurance card with you. Inform the front desk staff of any change in name, address, telephone number or insurance.

The office phone is answered 24 hours a day.
The receptionist usually answers from 9:00 am to 4:30 pm Monday-Thursday and until noon on Friday.
At other times you will reach the answering system, so please try to call for appointments and questions during office hours. Please, have a pharmacy number ready anytime you call our office.
Emergency calls are handled at any time. If you have an emergency during office hours, please tell the front desk and they will alert nurses. At night time one of seven physicians is on call at all times.

Our front office staff is ready to assist you in scheduling an appointment with the physicians.
To schedule an appointment, please call our office 713-797-9498 and explain the reason for your visit. This allows us to schedule appropriate time as needed. Usually, the front desk staff will answer your routine questions pertaining to fees, insurance benefits, and financial arrangements.

Typical office visit
For all patients the visit begins with vital signs and a brief discussion with a nurse or medical assistant, then you will meet with your physician to review your medical history. Next will be your physical exam and Pap smear if indicated.
Your physician will then discuss his/her finding and possible further tests, labs, and/or treatments if indicated.
For returning patients we will ask to fill out a yearly review of systems, and then proceed with exam and treatments.

Test/Lab results
We will let you know when test and laboratory results will be available. If your results are normal, we will not call you. You will receive prompt notification of any results that require immediate attention.
If at any time you have additional questions, feel free to make an appointment with the doctor, or speak to our medical staff by phone.

Payment for service and insurance
Payment is expected at the time of the service. We accept cash, check, Visa and MasterCard (credit and debit cards).
If our physician is contracted with your insurance company, you will need to pay your co-pay at the time of your visit. This amount will be indicated on your insurance card. We will then file your insurance claim. However, payment for the account remains you responsibility.
If you have insurance that we are not contracted with, you will be asked to make payment in full and need to file your own insurance claim.
Please maintain your account with our office in good standing. Should your account become delinquent over 90 days, your account will be turned over to an outside collection agency. This will have a negative affect on your credit history.